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Returns & Exchanges

RETURNS

We stand behind our goods and services and want you to be satisfied with them. We'll always do our best to take care of customers. Didn't like your purchase? Send it back to us, no questions asked! 

Returns should be received by Arissa:Kandis within 60 days of your order date. Please return the items in original condition (unworn, unwashed, unaltered) with the tags.

RETURN INSTRUCTIONS

1. Email us at customerservice@arissakandis.com

2. We will provide you with a return address and return form. 

3. Fill out the return form as accurately as possible and ship your package using a secure carrier. Arissa:Kandis is not responsible for any return packages that are lost or damaged.

4. As soon as we receive your package, we will issue a refund. Original shipping charges are refundable for US customers.

Exchanges

Exchanges can be made within 60 days of your order date. 

1. Email us at customerservice@arissakandis.com

2. We will provide you with a return address and an exchange form. 

3. Fill out the exchange form as accurately as possible and ship your package using a secure carrier. Arissa:Kandis is not responsible for any return packages that are lost or damaged.

 

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